Citadel Asset Recovery
Establishing Secure Connection...
Establishing Secure Connection...
Every chargeback must be filed under a specific reason code that dictates the evidence required...\n\n## Common Codes\nVisa Code 10.4 (Other Fraud - Card Absent Environment) and Mastercard Code 4837 (No Cardholder Authorization) are frequently used...\n\n## Evidence Requirements\nProviding the wrong evidence for the selected code will result in an automatic denial.
David Reynolds
Recovery Specialist
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