Privacy Policy

Last Updated: March 1, 2026

1. Introduction

At RefundEmbassy, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site.
• Financial Data: Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.
• Case Data: Information specifically related to your fraud case, including transaction histories, correspondence with financial institutions, and identifying details of alleged perpetrators. This data is handled with strict NDA-level confidentiality.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Create and manage your account.
• Process your recovery case and communicate with financial institutions on your behalf.
• Email you regarding your account or case status.
• Compile anonymous statistical data and analysis for use internally or with third parties.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed to financial institutions, regulatory bodies, and legal partners specifically for the purpose of executing your recovery case. We do not sell your personal information to third parties.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information, including 256-bit SSL encryption and strict access controls. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

RefundEmbassy LLC
100 Wall Street, Suite 2500
New York, NY 10005
Email: privacy@refundoperationcenter.com